Terms and Conditions > Shop Terms and Conditions
Shop Terms and Conditions
Our prices are constantly being reviewed but this should not affect your order. The price the customer will pay for an item will be as shown for that item at the time the order was placed. Please note that all prices shown on the site are in British Pounds Sterling.
Tax Charges (VAT)
We are a limited company therefore we do not charge V.A.T.
A delivery charge will be added to all orders, this depends on the order value and your distance from Village Pine. Delivery charges vary from £20 for small items to £200 for multiple large items.
International Orders - prices are the same as UK orders, but additional shipping charges will apply. Please call for details.
If the delivery address given on an order is outside of the EU an import tax may be payable upon receipt of the goods. The amount payable depends on the destination and may be subject to change. These payments are the responsibility of the customer and we accept no liability for any payments which may be due.
Our Contract with you
By placing your order you agree to these terms and conditions. By putting down a deposit you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
Retention of Title
The title of all goods supplied remains the property of The Village pine Workshop until paid in full. The Village pine Workshop or its agents are entitled to enter the buyer's premises to reposses the goods and you are required to give access; You are obliged to store The Village pine Workshop's goods separtely and identify them as belonging to us; and you shall allow The Village pine Workshop access to your premises to verify that the goods have been stored correctly. The Village pine Workshop reserves ownership of the goods supplied until the buyer has paid all monies owned to the seller, not just the money owned for those particular goods.
Acceptance of Order
Your order becomes binding as soon as we have accepted it, subject to your rights of cancellation.
The standard or bespoke furniture products you order will be made specifically to your order, in accordance with the instructions and specifications you have given us.
It is your responsibility to check all details and aspects of your order are correct - particularly when we send you your order acknowledgement; and that the goods are suitable for your requirements, including measurements, dimensions, Product features, access and delivery. Unless otherwise explicity agreed work will not proceed until a non - refundable deposit is paid to cover workshop labour , raw materials, as well as specification, design and scheduling work.
Standard and Bespoke Furniture is made to your order and therefore 'personalised' as recognised by the Distance Selling Regulations. If you need to amend or cancel your order for standard or bespoke furniture, you have the right to do so at any time up to 48 hours after you have placed your order. If you amend your order up to 48 hours after your have placed it, we reserve the right to charge you any cost we have incurred in relation to your order in excess of the non- refundable deposit as detailed in " Acceptance of Order" above.
Standard and Bespoke furniture products cannot be returned after you have received them unless they are confirmed by The Village Pine Workshop as defective or damaged in which case they will be repaied or replaced at our discretion.
If an order has been accepted you may not cancel it except with the agreement in writing from us. The terms of cancellation will include, but shall not be limited to a payment to indemnify the supplier in full against all loss ( including loss of profit), costs ( including the cost of all labour and materials used), damages, charges and expenses incurred by us as a result of cancellation.
Returning an unwanted item
WE do not give refunds, credit notes on unwanted items.
Returning a faulty item
We would first try to repair your item ,if this was not possible we would exchange for a replacement item or give a full refund (Excluding items sold as "seconds" or "as seen").
Please note that we reserve the right to have faulty items independently inspected if we believe that the product may have been tampered with or has suffered unreasonable abuse.
By placing an order through our site,you warrant that:
(a) You are legally capable of entering into binding contracts;(and)
(b) You are at least 18 years old;
(c) All the information given by you in your order form is complete and accurate;
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