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Village Pine > Order and Delivery

Order and Delivery

Follow this simple process to buy on line

We describe all our products in a way that you will recognise, with a product code, description, and specifications.

1. Select your products from our on-line shop, starting from the groups under On-Line Showroom. Or use our product search facility.
2. Add your selected products and quantity to your shopping cart, you can view your shopping cart at any time. For some products you will need to select a colour or size. 
3. Proceed to our secure checkout where you will be asked for your payment details.
4. Select your delivery options, the delivery price will be added to your order. 
5. We will process your credit / debit card on receipt of your order.
6. Your order will be dispatched to you, normally within 21 days.

If we are out of stock, or we are having difficulty obtaining a product you have ordered we will contact you. International customers please read our terms and conditions page, we ask that you order by phone.

Delivery and delivery price

All our products can take a number of weeks to deliver to you, we will advise when we receive your order.

Our delivery price is calculated during checkout, when you will be asked to select the distance of the delivery location from Village Pine. The delivery price is based on total order value and distance from Village Pine. The delivery prices (including VAT) are in the following table.

 

Order Total £		Upto 10 miles	10 - 50 miles	50 - 100 miles	100 - 250 miles	Over 250 miles and offshore *
From	To
0	75	0	20	20	20	20
75.01	500	0	30	50	80	120
500.01	1000	0	50	80	120	150
1000.01	2500	0	80	120	150	200
2500.01		0	0	0	0	200

 * Please note that "offshore" applies to UK islands only.

VAT

All our prices displayed on the website include VAT at the current rate.

If you are ordering from outside the EU you do not have to pay VAT. Please call us to order by phone at non-VAT prices.

Please read our terms and conditions for details about our returns policy and procedure.